Privacy Policy

Last Updated: June 27, 2026

At PawPack, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, place an order, or contact our customer support.

Information We Collect

When you use our website, we may collect information including:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely through our payment providers)

• Order history

• Device information, browser type, IP address, and cookies

• Website activity such as pages viewed and products added to your cart

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional emails if you have subscribed

Order Fulfillment

To fulfill your orders, we may securely share the necessary information (such as your name, shipping address, phone number, and email address) with trusted suppliers, fulfillment partners, warehouses, shipping carriers, and payment providers. They receive only the information required to complete your order.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and personalize content and advertising. You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. While no online system can guarantee absolute security, we continuously work to safeguard your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal information

• Object to certain types of data processing

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: shoppawpack@gmail.com

We will respond as soon as reasonably possible.